We recommend booking:

• A minimum of 72 hours in advance for standard treatments.
• One week in advance for experiences with a jacuzzi.

The beneficiary should contact Pura Bali to make an appointment:
Phone: 619 893 835

Yes. To modify or cancel a booking, it is necessary to provide notice with:

• 24 hours’ notice for individual and couple bookings.
• 48 hours’ notice for groups of more than 4 people.

Otherwise, the voucher will be considered redeemed.

The spa is open every day, including holidays, except:

• December 25
• January 1

Arriving 10-15 minutes early allows you to slow down, change your environment, and begin to unwind before your massage. Every minute of calm adds to the experience.

It will be mandatory to present the gift card on the day of the treatment.
Without the presentation of the voucher, the service cannot be performed.

Yes. It is necessary to bring your own swimsuit to access the spa facilities.

Yes. We have private changing areas and showers, ensuring comfort and privacy before and after your treatment.

We use aromatic oil, selected to promote relaxation and balance.
It is not currently possible to choose between different types of oil.